Most organizations rely on critical IT in order to serve their essential business functions. A reliable method to maintain critical IT is to use dedicated out-of-band (OOB) management networks, which traditionally have relied on plain old telephone service (POTS) lines or dedicated telephony circuits for remote access. However, these traditional links come with high costs, lots of complexity, and slow performance, which make them difficult to deploy and maintain.

Enter Starlink, a satellite-based Internet service that offers a cost-effective and scalable alternative for out-of-band remote access. This post discusses how Starlink solves these common problems and gives you a free guide that walks you through the setup process.

Problem: POTS and Telephony Lines Are Expensive

For decades, IT professionals have relied on POTS and telephony lines for OOB management, mainly because these lines remain operational even when the primary data network goes down. A major problem is that POTS lines are increasingly expensive to install and maintain, particularly in remote or rural areas. Additionally, 4G/5G LTE options aren’t always available due to coverage limitations or large enough data plans. The shift towards VoIP (Voice over IP) and digital communications has made POTS lines even less relevant, with many service providers phasing out support. This leaves businesses with fewer options and higher costs for maintaining these legacy systems.

Solution: Starlink is Cost-Effective

Starlink offers a much more cost-effective solution. You can use off-the-shelf routers to set up an OOB management network for a fraction of the cost of traditional methods. Starlink also has a relatively low monthly subscription fee and straightforward pricing model, which make it easy to budget and plan IT expenditures. If components fail or break, you can typically repair or replace them yourself to get back up and running quickly.

Figure 1: Starlink requires only a dish, router, and few other components, making it a cost-effective alternative to expensive POTS lines.

Problem: Traditional Lines Are Difficult To Scale

Traditional POTS-based systems are notoriously difficult to scale, often requiring significant infrastructure investments and complex configurations. Copper wiring is expensive to install and maintain, and as more connections come online, switching systems must be upgraded. On top of this, POTS lines are being phased out, which means there are fewer resources being devoted to scaling and maintaining them.

Solution: Starlink is Simple to Set Up and Scale

Starlink entirely eliminates the need for telephony lines, and is a simple and scalable solution for OOB remote access. You can find the full list of components in our setup guide below, but with a Starlink terminal, compatible router, and minimal configuration, you can scale your OOB network wherever you have Starlink coverage. This ease-of-use extends to day-to-day management as well. Starlink’s satellite service offers global coverage, meaning you can manage your network devices, servers, and other critical infrastructure from virtually anywhere in the world.

Figure 2: Starlink comes with a straightforward out-of-box experience and step-by-step instructions. You can set up an out-of-band network in about one hour.

Problem: POTS Lines Lack Performance

POTS is designed primarily for voice communication and offers extremely limited bandwidth. It can’t support modern data services (such as video or high-speed internet) efficiently. As out-of-band management advances with data and video monitoring capabilities (such as AI computer vision), POTS infrastructure just doesn’t have the bandwidth to keep up.

Solution: Starlink Meets Modern Performance Requirements

Starlink provides high-speed internet, at speeds that typically range from 50 to 200Mbps. The connection handles much larger volumes of data than POTS lines are capable of, and Starlink’s low-Earth orbit satellites reduce latency to as low at 25ms compared to the typical 150ms of POTS lines. Out-of-band using Starlink means that IT teams can manage more systems and data, and have a more responsive experience, whether they’re managing edge routers across their bank branches or monitoring the cooling systems in their distributed colocations.

Figure 3: Starlink provides high-speed connectivity, with speeds ranging from 50 to 200Mbps.

Get Started With Starlink Using Our Setup Guide

What is Passive Optical Networking (PON)?

Passive optical networking (PON) is a high-speed broadband technology that enables the delivery of multiple services over a single fiber optic cable. XGS-PON – 10G Symmetrical PON –  offers speeds of up to 10 Gbps downstream and 10 Gbps upstream (hence the term ‘symmetrical’), making it ideal for applications such as video streaming, online gaming, and cloud computing.

What Problems Does PON Solve for Out-of-Band Management?

PON addresses the issue of efficiency in terms of both uplink costs and bandwidth usage. Traditional POTS lines and dedicated circuits rely on legacy infrastructure that requires regular maintenance. This infrastructure must scale as more out-of-band devices are added to the network, which increases costs and energy consumption. On top of this, using a 10G uplink for a serial console’s 10K traffic is like throwing away 99% of that high bandwidth. Per Gartner’s Market Guide for Optical Transport Systems report (Published 20 November 2023) the best way to “lower cost and energy per transported bit” is by using technologies such as passive optical networking.

Because PON uses passive optical splitters that have no moving parts or powered components between the central hub and end users, PON is much more efficient for deploying serial consoles close to target assets. These out-of-band devices can be deployed in large quantities and close to the network edge, with up to 256 devices sharing one uplink. This reduces cabling and power requirements, and is ideal for MSP and campus operators, where there are many out-of-band devices distributed over long distances. 

More About PON: GPON and XGS-PON Technologies

Passive Optical Networking (PON) leverages time-division multiplexing (TDM) and different wavelengths of light to transmit and receive data on a single fiber strand. This allows efficient communication among up to 256 devices over a single fiber. Initially developed for fiber-to-the-home (FTTH) deployments, PON technology has evolved to facilitate the addition of network nodes with minimal infrastructure changes. GPON (gigabit-capable PON) and XGS-PON use different frequencies for upstream and downstream data transmission. The upstream headend, known as the Optical Line Terminal (OLT), manages and coordinates the time slots allocated to downstream Optical Network Units (ONUs) for data transmission.

GPON and XGS-PON Support on ZPE Systems’ Nodegrid SR Gateway

ZPE Systems’ Nodegrid SR appliances, which are used as out-of-band access nodes or complete branch gateways, now support GPON and XGS-PON technology (patent pending) via SFP and SFP+ ports. The Nodegrid SR family is offered in multiple form factors to be right-sized for deployments in branch offices, factories, smart buildings, and industrial environments (such as for SCADA).

Having support for GPON and XGS-PON means network engineers now have a flexible choice of high-speed uplink technologies. This versatility makes the Nodegrid SR gateway suitable for edge deployments, where it can establish an OOBI-WAN (out-of-band infrastructure WAN) link, and for data centers, where it enhances uplink efficiency. Given the low bandwidth requirements of serial console and out-of-band communications, PON technology is well-suited for these applications. A single fiber strand can be shared among hundreds of out-of-band and serial console devices using passive optical splitters. Organizations can deploy out-of-band devices close to the racks and edges of the network in a cost- and energy-efficient manner. Additionally, ZPE devices support ONU SFPs compatible with third-party OLT headends, ensuring broad interoperability and integration.

Benefits of Using XGS-PON with ZPE Systems’ Nodegrid SR Gateway

The benefits of using XGS-PON with ZPE Systems’ Nodegrid SR gateway include:

• High-Speed Connectivity: XGS-PON delivers symmetrical speeds of up to 10 Gbps, making it ideal for high-bandwidth applications like video streaming, online gaming, and cloud computing. This ensures consistent and high-quality service for end-users.
• Cost-Effectiveness: Deploying XGS-PON is a cost-effective solution for delivering high-speed broadband services, especially in scenarios where upgrading existing infrastructure may be challenging.
• Scalability: The Nodegrid SR Gateway, acting as an ONU, can connect up to 256 serial consoles through a single fiber strand. PON’s use of asymmetric wavelengths and TDM enables multiple devices to share the same fiber strand efficiently. Optical splitters, which require no external power, facilitate the sharing of fiber between multiple ONUs, which makes scaling much more cost and energy efficient.
• Reliability: The Nodegrid SR gateway is proven by service providers worldwide. Its robust design and compatibility with various network configurations make it a reliable choice for delivering high-quality broadband services.

Figure 1: ZPE Nodegrid SR gateway with XGS-PON ONU support

XGS-PON Enhances Efficiency of Out-of-Band

XGS-PON is a significant advancement over traditional, copper-based uplinks. The integration of XGS-PON support in the ZPE Systems Nodegrid SR Gateway allows network architects to deploy a dedicated out-of-band ring that is not only high-speed but also cost-effective, energy-efficient, and capable of covering longer distances. PON technology, with its ability to handle the lower data rates of out-of-band transmissions, is an ideal uplink medium for serial console transmission. The combination of XGS-PON and the Nodegrid SR Gateway provides a powerful and flexible solution for modern network infrastructure.

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What is a resilience system?

A resilience system provides all the infrastructure, tools, and services necessary to continue operating, if in a degraded state, during major incidents. It also includes everything needed to recover data, rebuild systems, perform security testing, and continue delivering core business functionality. A resilience system is typically isolated from the production network, preventing cybercriminals from finding and compromising it and ensuring teams have continuous access even if the primary network goes down.

Resilience system use cases

Some examples of the challenges that resilience systems help overcome include:

1. Ransomware recovery

In a ransomware attack, cybercriminals infect systems with malware that spreads throughout the network and encrypts any data it encounters. Modern ransomware now uses packaged attacks that move at machine speed, instantly incapacitating entire networks. Organizations completely lose access to critical systems and data until they pay a ransom, often in untraceable cryptocurrency. Ransomware is an exceptionally tenacious form of malware and tends to reinfect backup data and rebuilt systems, significantly hampering recovery efforts and increasing the duration and cost of the attack. The best practice for resilience systems is to isolate them on an out-of-band (OOB) network, inaccessible to hackers who have breached the production in-band network. Doing so creates a safe, isolated recovery environment (IRE) where teams can restore critical data and systems without the risk of reinfection. The resilience system includes all the tools and hardware needed to restore critical business services and infrastructure. An IRE significantly accelerates ransomware recovery and minimizes downtime, so businesses can avoid paying ransoms and reduce the overall cost of attacks.

2. Network outages

Enterprise network architectures and supply chains are highly complex, with lots of moving parts that rely on external vendors to maintain availability. Just one of those vendors dropping the ball could take the entire organization offline, severely impacting network resilience. For example, in 2023, an expired cryptographic certificate caused Cisco’s Viptela SD-WAN appliances to fail on reboot, completely taking down affected networks until the issue was resolved. With a resilience system, Viptela customers could have potentially avoided this downtime by failing over to alternative network resources. For example, a resilience system with integrated cellular failover allows branches to continue connecting to and delivering critical business services while also providing a lifeline for remote teams to access and recover failed systems. A resilience system also provides observability and automatic notifications so teams are instantly alerted to issues like certificate expirations and can respond quickly to recover critical services.

3. Shift to remote work

Incidents like ransomware attacks and equipment failures happen frequently enough that companies can create detailed plans and proactively implement solutions to minimize their impact, but not all adverse events are so predictable. When the COVID-19 pandemic struck, the massive shift to remote work strained the network resources of most organizations. Instead of maintaining a limited number of branch offices, teams suddenly had to treat every employee as a new branch, leading to performance degradation and outages as they scrambled to reinforce the business’s remote capabilities. A resilience system gives teams the tools and resources they need to provision additional infrastructure, manage networking logic, deploy new security solutions, and more, even while the primary network is offline or under a heavy load. A resilience system is the key to quickly adjusting network performance and security to adapt to sudden changes like a transition to fully remote operations.

Do backups and redundancy equate to network resilience?

The short answer is no; backups and redundancy do not equate to network resilience, though they do contribute to making systems more resilient.

• Backups are copies of data, configurations, and application code used to do a hot or cold restore when a production system fails. The underlying infrastructure must remain operational for teams to access and use backups, and unless additional resilience measures are taken, it’s easy for backups to become infected or compromised, severely hampering recovery efforts.
• Redundancy involves duplicating critical systems, services, and applications as a failsafe in case the primaries go down. Organizations can “fail over” to the redundancies to continue critical business operations during outages. However, redundant systems are just as susceptible to failures and infections without additional resilience measures like out-of-band management and isolated management infrastructure.

Backups and redundancy are part of network resilience but alone are not enough to ensure business continuity. Resilience systems focus on maintaining the architecture of the production network while adding the ability to recover or adapt to adversity. The next section discusses all the tools and technologies that make up network resilience systems.

What does a resilience system look like?

There are four key components that go into a resilience system.

Alternative networking and compute resources ensure the organization can failover in the event of a network failure or continue delivering services when production servers are unavailable. Teams also need enough storage to restore backup data, build new systems, and support the content delivery network (CDN). Automation solutions like zero-touch provisioning (ZTP), configuration management, and security validation tools accelerate the recovery process while mitigating the risk of human error. Combined, these components enable teams to reduce the frequency, severity, and duration of outages, improving overall network resilience.

Network resilience with ZPE Systems

A resilient network will continue delivering critical business services in the face of any challenge, whether from cybercriminals, supply chain issues, global events, or even plain human error. A resilience system is isolated from the production network to ensure security and availability, and it consists of all the tools and technologies needed to troubleshoot, recover, and deliver your most crucial data, applications, and infrastructure. The Nodegrid platform from ZPE Systems is the perfect foundation for a resilience system. Nodegrid is a vendor-neutral, out-of-band management solution capable of running your choice of third-party software. Nodegrid allows you to build a highly customizable IRE containing all the tools needed to safely recover from ransomware. You can even use Nodegrid to deliver services while the primary network or systems are down, making it your all-in-one network resilience multi-tool.

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Modern companies face the monumental challenge of delivering digital services with 100% uptime. Factors like the complexity of their network infrastructure, the widespread geographical distribution of business sites, and the ever-increasing threat of ransomware and other cyberattacks are major hurdles to maintaining availability. Out-of-band management offers the solution: a way for teams to access critical remote infrastructure during outages and breaches without “out-of-chair” expenses. Out-of-band management allows organizations to recover remote infrastructure faster, reducing the duration and expense of downtime.

This guide to out-of-band management answers critical questions about what this technology is, why you need it, and how to choose the right solution.

What is out-of-band management?

Out-of-band (OOB) management involves controlling network infrastructure and workflows on an out-of-band network. An out-of-band network is an entirely separate network that runs parallel with your production (or in-band) network but doesn’t rely on any of the same infrastructure or services. OOB management allows teams to administer network infrastructure remotely on a dedicated connection, such as secondary Fiber or cellular LTE, that will remain available even if the in-band network goes down from an equipment failure, ISP outage, or ransomware attack.

Why do you need out-of-band management?

The biggest reason to use out-of-band management is to ensure continuous, uninterrupted access to critical remote infrastructure even when the primary network is down. OOB allows teams to recover from outages and cyberattacks faster and more cost-efficiently because they can access, troubleshoot, and restore systems without rolling trucks or hiring on-site services.

This scenario is every IT professional’s worst nightmare: it’s the middle of the night, a remote site on the other side of the country has gone offline, and nobody knows why. A single minute of downtime can cost anywhere from several hundred dollars to tens of thousands of dollars, and the nearest tech is a six-hour plane ride away.

Data Source: SolarWinds

Out-of-band management provides a lifeline for teams to access critical remote infrastructure when the production network is offline, allowing them to immediately begin troubleshooting and repairing the issue to restore services ASAP. With OOB, companies save money on recovery expenses, and minimize the duration and business impact of downtime.

Out-of-band management can also help you

• Improve network performance: Performing resource-intensive management, automation, and orchestration workflows on the out-of-band network reduces the strain on the production network for better speed and reliability.
• Reduce your attack surface: OOB management is a core component of an isolated management infrastructure (IMI), which takes management interfaces off the production network to prevent cybercriminals from accessing them during a breach.
• Accelerate ransomware recovery: The OOB network can be used to create an isolated recovery environment (IRE) where teams can safely rebuild and recover from ransomware attacks without the risk of reinfection, reducing the duration and expense of ransomware-related outages.
• Streamline repairs and rebuilds: OOB provides the ability to deploy the tools and applications needed to isolate, cleanse, rebuild, and restore services that have been affected by failures and ransomware.

The security and resilience benefits of out-of-band management are discussed further below.

What is an out-of-band management solution?

Some organizations use OOB jump boxes (or jump servers) that are connected to both the in-band and out-of-band networks, allowing administrators to “jump” from one network to the other for management. Examples of low-cost jump boxes include the Intel NUC and the Raspberry Pi. However, OOB jump boxes are security risks because they do not effectively isolate the management infrastructure, plus they require an entire duplicate infrastructure of devices and services to create the out-of-band network. The best practice for security, resilience, and efficiency is to deploy an all-in-one, out-of-band management solution.

An out-of-band management solution uses hardware devices known as serial consoles, which connect to infrastructure devices via their management port (usually RS232 Serial, Ethernet, or USB). Serial consoles are known by lots of other names, including terminal servers, console servers, console server switches, serial routers, and serial switches.

The serial console has dedicated network interfaces to provide an Internet connection for remote management access, often fiber or 4G/5G cellular LTE, so they don’t connect to or rely upon the primary production network at all. This gives teams the ability to continuously monitor and administer critical remote infrastructure even during an ISP or WAN outage that would make a jump box inaccessible. Administrators remotely access an OOB serial console via this dedicated link and, from there, can view and manage all connected infrastructure from a single, convenient software platform.

This software is typically deployed on-premises and runs as a VM (virtual machine) either on the serial console itself or on a separate machine, but there are some cloud-based OOB network management software tools. Out-of-band management software varies from provider to provider, with most offering second-generation (or Gen 2) solutions that provide some built-in automation capabilities but do not support vendor-neutral integrations with third-party tools. Newer, third-generation (or Gen 3) solutions use an open, x86 Linux-based operating system to allow easy integrations with other vendors’ software for automation, orchestration, security, monitoring, and more.

How does out-of-band management improve security and resilience?

Network breaches and ransomware attacks occur so frequently that most businesses know it’s no longer a question of “if,” but “when” they’ll be hit. Once cybercriminals compromise a device or account and can move around the network, it’s only a matter of time before they find the management interfaces and take complete control over critical infrastructure.

Serial consoles create an out-of-band network by directly connecting to the management port of infrastructure devices and moving all control functions off of the production LAN. This isolates the management plane from the data plane, which is part of a cybersecurity best practice known as isolated management infrastructure (IMI). An IMI further segments the management network and routes management ports to terminate on top-of-rack, OOB serial switches, creating multiple layers of isolated management. The isolated management plane is always remotely accessible to engineers via the OOB connection, but it remains hidden from any cybercriminals who may breach the production network.

Out-of-band management also improves security and resilience by aiding in ransomware recovery. According to a Sophos survey, 70% of companies hit by ransomware take longer than two weeks to recover, due in no small part to the pervasive nature of the malware used and how frequently rebuilt systems and recovered data get reinfected. Today’s ransomware attacks are now pre-packaged and move at machine speed – meaning instantly – across infrastructure, bringing entire businesses down before they’ve even realized they’re under attack. The longer the business is offline, the more revenue (and customer trust) is lost, causing recovery costs to skyrocket.

An IMI using out-of-band management gives teams an isolated recovery environment (IRE) where they can recover data and rebuild systems without the risk of reinfection. The IRE allows organizations to get services back online faster to reduce the financial and reputational consequences of ransomware attacks.

Resilience is defined as the ability to continuously operate and deliver services, if in a degraded fashion, even while undergoing major failures and breaches. Out-of-band management improves resilience by ensuring that teams have continuous access to critical remote infrastructure no matter what’s going wrong with the production environment. OOB serial consoles also isolate the management infrastructure to protect it from attackers on the primary network and provide a safe environment for teams to recover from ransomware.

Why choose Nodegrid for out-of-band management?

Many network teams think of out-of-band as being a huge expense and time sink. Setting up a proper OOB, IMI infrastructure typically requires 6 or more boxes at each business site for routing, switching, firewall, storage, cellular access, and a jump box. The Nodegrid platform from ZPE Systems reduces the cost and headache of out-of-band management by combining all these functions and more into a single box. Teams can easily drop a Nodegrid box in each site at a fraction of the cost of deploying a traditional OOB network.

That’s because Nodegrid is the only Gen 3 out-of-band management solution. Nodegrid OOB devices use the x86 Linux-based NodegridOS, which is capable of running VMs and Docker containers to host your choice of third-party applications for automation, orchestration, security, SD-WAN, and more. Nodegrid’s ability to host other vendors’ software ensures that teams have access to all the tools they need to troubleshoot and recover infrastructure from within the IMI environment, making it the perfect network resilience multi-tool.

Nodegrid OOB management software is available as an on-premises solution or a highly scalable cloud-based app, and both support easy integrations with tools for monitoring, automated configuration management, and more. This enables teams to consolidate and streamline their workflows, maximizing efficiency while reducing the risk of human error.

Nodegrid’s other key features include:

• Built-in 5G/4G LTE and Wi-Fi options for OOB and network failover
• OOB support over IPMI, ILO, DRAC, CIMC, vSerial, and KVM
• Robust hardware security like BIOS protection, UEFI Secure Boot, and an encrypted solid-state disk
• SAML 2.0 and two-factor authentication (2FA)
• Support for legacy and mixed-vendor infrastructure without expensive adapters

ZPE Systems offers a wide range of out-of-band management devices to fit any deployment size and use case, including the 96-port Nodegrid Serial Console Plus (NSCP) for large and hyperscale data centers, and the Nodegrid Gate SR, which combines branch gateway routing and OOB serial console functionality for remote business sites like retail stores and manufacturing plants.

Nodegrid OOB serial console comparison

Nodegrid OOB network edge router comparison

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Only Nodegrid OOB delivers network control, security, automation, and resilience with a completely vendor-neutral platform. To see Nodegrid out-of-band management in action, request a free demo.

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An ISP network architecture must be designed for resilience to prevent major incidents from occurring that affect consumers, communities, and the provider’s reputation. But significant challenges stand in the way, including a reliance on legacy infrastructure, and an inability to troubleshoot and recover failed gear remotely. This post discusses why these challenges exist and what ISPs can do to overcome them.

ISP network architecture challenges

Many ISP networks lack resilience because providers are failing to adapt to a rapidly changing landscape. With networks growing larger and more complex every day, new technologies like AI (artificial intelligence) and software-defined networking are needed to manage infrastructure efficiently and deliver innovative services. Additionally, providers get stuck in a break-fix cycle that leaves teams struggling to maintain service level agreements or focus on innovation. Let’s look at the causes of these challenges and discuss how to build more resilient ISP network architectures.

Legacy infrastructure creates technical debt and hampers growth

Internet service providers often have a network architecture that’s a mix of new and legacy infrastructure. However, engineers with the experience to support older solutions are no longer working in the field, either because they’ve been promoted to leadership positions or retired. When legacy hardware fails, inexperienced engineers need time to overcome this skills gap, and ISPs may even need to bring in consultants. This increases the cost of failures, creating what’s known as “technical debt” – when a solution is more expensive to support than the value it brings to the organization.

In addition, ISPs can improve network resilience and provide better service to customers, by adopting new technologies like AI, 5G, software-defined networking (SDN), and Network as a Service (NaaS). But legacy hardware hampers the ability to adopt these technologies. For example, NaaS abstracts the need for MPLS circuits and customer-premises gear, making architectures more cost-effective and improving the customer experience. NaaS brings SDN concepts like programmable networking and API-based operations to WAN & LAN services, hybrid cloud, Private Network Interconnect, and internet exchange points. It optimizes resource allocation by considering network and computing resources as a unified whole and attempts to automate as much as possible. The trouble is, ISPs struggle to implement NaaS and other beneficial new technologies because their legacy hardware simply can’t support it.

Solution: Legacy modernization with a vendor-neutral platform

The ideal solution is to replace legacy infrastructure with modern hardware and software that supports the latest technologies. But for many ISPs, an overhaul like this is too costly and intensive. The next-best option is to bridge the gap with a vendor-neutral network modernization platform that extends automation, AI, and 5G connectivity to otherwise unsupported systems.

For example, serial consoles (also known as terminal servers, console servers, and serial console switches) provide remote management access to network infrastructure. The newest generation of these devices, known as Gen 3, are vendor-neutral by design so that they can control third-party and legacy hardware. Through a combination of built-in features and integrations, Gen 3 serial consoles can use technology like zero-touch provisioning (ZTP), AIOps, and automated configuration management to control connected hardware that otherwise wouldn’t support it. Some solutions, such as the Nodegrid platform from ZPE Systems, can even directly host SDN and NaaS software from other vendors, so ISPs can start implementing network improvements right away while they gradually replace their outdated infrastructure.

Physical infrastructure is difficult to manage and troubleshoot remotely

ISP network architectures involve a great deal of physical infrastructure, which is often deployed in remote edge sites and customer premises. Even with software- or service-based network solutions, hardware is needed to host that software, and the physical environment for that hardware is often less than ideal. Drastic weather changes, power outages, and other unexpected scenarios can happen without notice and rapidly bring down an ISP network. These events often cut off remote management access as well, making troubleshooting and recovery difficult, time-consuming, and expensive. In fact, supporting this physical infrastructure often consumes so much time and effort that it prevents ISPs from focusing on delivering better services and software to their customers.

Solution: Out-of-band management with environmental monitoring

The first part of the solution involves monitoring the environment that houses remote, physical infrastructure. An environmental monitoring system uses sensors to detect changes in airflow, temperature, humidity, and other conditions that affect the operation of network hardware. These sensors give ISPs a virtual presence in edge deployments and customer sites so they can quickly respond to changing conditions before systems overheat or circuitry corrodes.

The second part involves providing management teams with reliable remote access to physical infrastructure that won’t go down if there’s a production network outage. Out-of-band (OOB) management solutions use serial consoles with dedicated network interfaces used just for management access. This creates a parallel, out-of-band network that’s completely isolated from production network services and infrastructure. Additionally, many serial consoles use cellular connectivity via 4G or 5G to OOB access, providing a wireless lifeline to connect, troubleshoot, and restore remote infrastructure. OOB management allows ISPs to troubleshoot and recover failed hardware remotely, even during total network outages, so they can get services back up and running faster and less expensively.

The environmental monitoring system should run on the OOB network so remote admins can continue to monitor conditions while they recover failed hardware. The out-of-band management solution also needs to be vendor-neutral so ISPs can deploy third-party automation, AI, and NaaS on the OOB network. For example, Nodegrid Gen 3 serial consoles provide OOB, environmental monitoring, and a vendor-neutral platform to host third-party software at the edge. Nodegrid even enables fully automated responses to changing environmental conditions in those edge environments before admins are aware of a problem.

To learn more about building a resilient, automated network infrastructure with Nodegrid, download the Network Automation Blueprint.

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ISP network architecture resilience with Nodegrid

ISP network architectures must be resilient, meaning service providers must find a way to bridge the gap between legacy and modern systems while ensuring continuous remote access to manage, troubleshoot, and recover hardware at the edge. The Nodegrid ISP network infrastructure solution  from ZPE Systems is a vendor-neutral, Gen 3 platform that delivers legacy modernization, environmental monitoring, out-of-band management, and much more.

Nodegrid delivers ISP network architecture resilience in a single platform

Request a free demo to see Nodegrid ISP network architecture solutions in action.

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Enterprise networks are huge and complex, with infrastructure hosted in many different facilities across a wide geographic area. Though most network infrastructure isn’t housed in the same location as the core business, it’s still vital to the business’s continual operation. Remote site monitoring gives network admins a virtual presence in remote sites like data centers, manufacturing facilities, electrical substations, water treatment plants, and oil pipelines.

Most organizations already have some form of remote infrastructure monitoring, but traditional solutions come with major limitations that make it difficult for networking teams to maintain 24/7 uptime. In this blog, we’ll discuss the importance of remote site monitoring, analyze the limitations of traditional solutions, and explain how the ideal remote monitoring platform improves network resilience.

The importance of remote site monitoring

Many organizations have reduced their IT staff due to the economic recession, leaving networking and infrastructure teams stretched too thin. When there aren’t enough eyes on remote infrastructure, enterprise networks are more vulnerable to breaches, hardware failures, and other major causes of network outages. With the average cost of downtime rising above $100k in 2022, and cyberattacks causing major disruptions to oil pipelines in recent years, this is a problem that’s too expensive to ignore.

The limitations of traditional remote site monitoring solutions

Many organizations rely on remote site monitoring solutions that are fragmented and vendor-specific. Admins have to log in to one platform to view monitoring data for a remote site’s wireless access points, for example, and a different platform to monitor IoT devices in the warehouse. These complex and repetitive tasks can lead to fatigue and negligence, especially for overworked and understaffed networking teams. At an even higher level, this makes it difficult to see the relationships between different systems and solutions or get a complete picture of the overall health of the enterprise network.

Another limitation of traditional solutions is that they’re often affected by the same issues as the infrastructure they’re monitoring. For example, if the LAN goes down in a remote office and the on-premises security appliance can’t get an IP address, then admins won’t be able to remotely access that appliance to view the monitoring logs. This can significantly delay or even prevent remote diagnostic and recovery efforts, leading to expensive truck rolls.

The problem gets even worse if the remote site is inaccessible due to natural disasters, conflicts, or other external factors. Network teams need a way to get eyes on the problem, diagnose the root cause, and deploy fixes without physically seeing or touching the affected infrastructure.

The ideal remote site monitoring solution

To avoid these limitations and ensure network resilience, the ideal remote site monitoring solution should consider the following factors:

Vendor-neutral and centralized

A vendor-neutral monitoring platform can collect and analyze logs from every component of your infrastructure. This gives admins complete coverage, so nothing falls between the cracks.

Another benefit of vendor neutrality is that it enables unified, centralized monitoring. That means networking teams only need to log in to a single portal to observe the entire distributed enterprise architecture.

Out-of-band

Deploying remote site monitoring on an out-of-band (OOB) network means that it won’t rely on production LAN, WAN, or ISP infrastructure. This ensures that admins always have access to vital monitoring data even during an outage, making it easier to remotely diagnose the issue.

Plus, using an OOB management solution for monitoring improves network resilience even further by giving admins a direct connection to remote infrastructure that doesn’t require an IP address. That means they can still access and fix remote devices during an outage.

Automated

Automated monitoring solutions help to ensure that admins are quickly notified of potential issues and that possible remediation steps are taken even if nobody is available right away. Some solutions can, for example, automatically refresh DHCP on a device that lost its IP address or re-direct traffic to a secondary resource when the primary server stops responding.

Automated monitoring solutions help to reduce the workload on understaffed networking teams without sacrificing resilience.

Building network resilience with ZPE Systems

A centralized, vendor-neutral remote site monitoring solution with out-of-band management and automation support helps to ensure network resilience even when IT staff is reduced or remote sites become inaccessible. The Network Automation Blueprint from ZPE Systems provides a reference architecture for achieving network resilience with OOB, automation, monitoring, and more.

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To learn more about remote site monitoring and network resilience, contact ZPE Systems today.

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Enterprise IT management used to be much simpler. The entire network infrastructure would reside in the same location as the administrators who managed it, typically in closets and basement rooms in the HQ office building. Those days are long gone, however, and now most infrastructure is housed in off-site data centers, colocations, the cloud, or a combination of these. For most organizations, it isn’t feasible to maintain tech teams in each of these locations, which means administrators need to remotely manage their IT infrastructure.

Remote IT infrastructure management presents some interesting challenges. First, you need a way to remotely troubleshoot and recover from outages when the main WAN connection is unavailable. Second, you need to maintain optimal environmental conditions and monitor for issues that could damage data center equipment.

Solving remote IT infrastructure management challenges with Gen 3 out-of-band

Out-of-band (OOB) management uses a dedicated network to handle the orchestration and troubleshooting of remote infrastructure. This provides an alternative network path to this infrastructure in case the primary WAN link is down, and allows administrators to perform complex orchestration workflows without slowing down the production network.

Gen 3 OOB uses serial consoles to give administrators management access to many devices in the rack from one centralized portal. What makes an OOB serial console “Gen 3” is a combination of high-speed out-of-band access, complete vendor neutrality, and end-to-end automation and orchestration support. Let’s discuss how Gen 3 out-of-band can solve the three major remote IT infrastructure management challenges.

Remote troubleshooting and outage recovery

Downtime is expensive, which is why it’s important to recover from network outages as quickly as possible. However, many of the tools used to remotely manage IT infrastructure require a network connection. If a piece of networking hardware fails and takes down the LAN, or the ISP suffers a regional outage, administrators are left without access to troubleshoot and fix the problem. That leaves only two options: dispatching a truck roll or hiring on-site managed services. Option one is time-consuming and expensive, and option two is a security risk (and also expensive).

A Gen 3 OOB solution provides one or more alternative network paths to remote infrastructure. Often, it uses a cellular modem or secondary broadband network interface, which may also provide network failover capabilities. All network and infrastructure management occurs on this dedicated network, which provides two benefits:

1. Deployment, maintenance, and orchestration activities won’t take up bandwidth on the production network; and
2. Administrators can still access critical remote infrastructure during a production network outage.

Gen 3 OOB improves upon earlier technology which used slow dial-up interfaces, insecure hardware, and closed OS architectures. Gen 3 out-of-band includes security features like UEFI secure boot, geofencing, and an onboard firewall. The operating system is Linux-based to allow for easy integrations with any vendor solution, and vulnerabilities are patched quickly. This ensures that administrators have constant, high-speed, secure access to remote multi-vendor IT infrastructure.

Remote monitoring of environmental conditions

The environmental conditions in the data center have a major impact on the performance and functionality of critical infrastructure. Environmental threats like heat, moisture, power surges, smoke, and even physical tampering are major causes of data center downtime. When you don’t have actual eyes on the conditions in your rack, it can be difficult to detect environmental issues early on, when there’s still a chance to correct the issue and prevent downtime.

A Gen 3 OOB serial console includes GPIO interfaces for environmental monitoring sensors. These sensors are used to measure the temperature, relative humidity, air quality, and airflow in a rack, and in some cases can also detect smoke, proximity, and tampering. The monitoring sensors feed data back into a centralized environmental monitoring system which provides visualizations of present and historical conditions. It also sends automatic alerts to administrators when conditions require immediate attention. Plus, since this monitoring system is integrated with an OOB serial console, administrators can stay abreast of environmental conditions even when the production network goes down.

Remote IT infrastructure automation and orchestration

Automation allows IT teams to manage network infrastructures faster and more efficiently while reducing the risk of human error. However, one of the major hurdles to automation is vendor lock-in. Many infrastructure solutions don’t integrate with third-party automation tools and instead require you to use their own proprietary scripting languages and playbooks. Since many IT infrastructures are made up of a variety of vendor hardware and software solutions, administrators are forced to learn and manage multiple different automation platforms.

This difficulty only increases when those solutions are managed remotely. Administrators need to remotely jump from box to box and interface to interface just to execute basic automation workflows. It gets even more complicated when there are multiple remote sites to manage, as is the case in many large and globalized enterprises.

By definition, a Gen 3 out-of-band platform is vendor-neutral. That means it can dig its orchestration hooks into every hardware and software solution in your data center. It also supports integrations and direct hosting of third-party automation tools, so you can use the scripting languages and automation solutions of your choice. Finally, a Gen 3 solution centralizes the orchestration of all remote IT infrastructure automation workflows, so administrators can monitor and manage everything from behind one pane of glass.

Solving remote IT infrastructure management challenges with the Nodegrid Gen 3 out-of-band platform

The Nodegrid remote IT infrastructure management solution from ZPE Systems is the first Gen 3 out-of-band platform. Nodegrid delivers secure OOB, a robust environmental monitoring system, and end-to-end automation and orchestration in a single Gen 3 OOB serial console.

The Nodegrid Serial Console Plus (NSCP) provides OOB access and network failover via built-in 5G/4G LTE cellular and Wi-Fi modules, ensuring administrators have a dedicated high-speed connection to critical network infrastructure. Nodegrid hardware is protected by onboard security features like TPM 2.0, encrypted SSD, UEFI BIOS protection, secure boot, and geofencing, so you don’t have to worry about malicious actors compromising your management network. The open architecture, Linux-based Nodegrid OS is secured by frequent patches and supports third-party integrations or the direct hosting of third-party applications.

The Nodegrid environmental monitoring system includes sensors for dry contact, temperature, humidity, smoke, airflow, dust, and particulates so you have 24/7 visibility into the conditions in your rack. These sensors integrate seamlessly with the Nodegrid OS as well as the ZPE Cloud remote IT infrastructure management platform.

ZPE Cloud provides a centralized control panel from which to monitor and orchestrate your Gen 3 OOB network. ZPE Cloud’s vendor-neutral platform can “say yes” to any hardware, software, or automation solution you choose, so you can achieve end-to-end infrastructure automation without compromises.

Ready to learn more?

To learn more about how Nodegrid solves remote IT infrastructure management challenges through Gen 3 OOB, contact ZPE Systems

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